Standard Terms & Conditions of DIRECT CABLE SUPPLIES

1. HOW TO ORDER

Place your order by phone, fax, or email to:
Telephone: 02 9565 5547
Fax: 02 9565 5707
Email: [email protected]

Placement of an order from Direct Cable Supplies by the purchaser shall be deemed as acceptance of Direct Cable Supplies’ terms and conditions. Orders are accepted for shipment and delivery subject to the purchaser’s account being current and within its credit limit.

2. PRICING

Products shall be sold at the quoted price or current price list in effect on the date of receipt of the order. Prices are quoted in Australian dollars (and not inclusive of GST). Price quotations remain valid for 7 days after which time they will need to be renegotiated.

3. DELIVERY

The customer shall inspect the goods upon delivery and shall within 7 days from the date of inspection give written notice to Direct Cable Supplies of any matter or reason why the goods are not in accordance with the contract of sale. External damages or shortages, at time of delivery, must be noted on the carriers’ delivery receipt and the driver must countersign the notation. Concealed damage must be reported in writing to Direct Cable Supplies

4. RETURNS & CREDIT POLICY

No goods will be accepted for return without prior authorization from Direct Cables Supplies. Returned goods must be unrolled and undamaged in anyway whatsoever. Before authorization for return will be issued, full particulars must be provided to Direct Cables Supplies in writing including item description, quantities, invoice number, and reason for return. All return claims must be made within 7 days of invoice date.

5. TERMS OF PAYMENT

Payment of goods shall be strictly 30 days from date of invoice, unless otherwise agreed by Direct Cable Supplies in writing. Customers deemed to have an unsatisfactory payment record would be place on stop credit or on a COD (Cash on Delivery) basis. Payment options include cheque or Electronic Funds Transfer.

Specially ordered cable for customers will require a 40% deposit to confirm order, and 60% balance to be paid before delivery

6. NEW ACCOUNT APPLICATION

All new customers must complete a “New Account Application form” which requires full company details and three trade references. The first 3 invoices are to be paid C.O.D to open credit account. Once the account has been approved a customer number will be allocated. Until the account is opened, orders will be processed on COD (cash on delivery) basis.